Simply Copacetic Designs

Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

At Simply Copacetic Designs , we take pride in crafting high-quality, custom-made products just for you. If you are not completely satisfied with your order, please review our refund and return policy below.

Returns & Exchanges

Because our items are personalized and custom-made, we do not accept returns or exchanges unless there is a defect or error on our part. However, if you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will work to make it right.

Refunds

Refunds are only issued under the following circumstances:
✔ The item arrives damaged due to shipping or production issues.
✔ There is a mistake on our part (wrong design, incorrect customization, etc.).

To request a refund, please email us at simplycopaceticdesigns@gmail.com with your order number and photos of the issue within 7 days of receiving your item. We will review your request and notify you of the next steps.

Cancellations

We begin processing orders quickly to ensure timely production and delivery. Because of this, cancellations are only accepted within 24 hours of placing your order. After this period, we cannot guarantee a cancellation.

Non-Returnable & Non-Refundable Items

We do not accept returns or issue refunds for:
✖ Custom and personalized orders (unless defective or incorrect)
✖ Digital downloads or digital products
✖ Items that have been used or altered after delivery

Shipping Issues

We are not responsible for lost, stolen, or delayed packages once they are shipped. If your package is marked as delivered but not received, please contact your local carrier for further assistance.

For any questions regarding our refund and return policy, feel free to reach out to us at simplycopaceticdesigns@gmail.com. We’re happy to help!This is a place to describe your Return and Refund Policy to buyers.

A Return and Refund policy usually consists of:

Terms of return (i.e. number of days)
State of return (e.g. unworn)
Reason for return (e.g. damaged or wrong product)
Process for return (i.e. how to initiate a return, how to contact customer service)
Process of refund (i.e. terms of refund, duration, payment details)
Contact details